What is Salesforce AI Day?
— Salesforce AI Day is an event where the speaker discusses the importance of artificial intelligence and generative AI, expressing gratitude to the audience for their support and partnership.
How has Gucci used AI?
— Gucci has been using AI to enhance the capabilities of their advisors and create unique relationships with clients through their Gucci 9 client services powered by Salesforce.
What industries has AI shown positive results in?
— AI has shown positive results in augmenting the capabilities of service agents in the luxury industry, specifically in the call center and customer service group.
How has Salesforce achieved growth?
— Salesforce has experienced tremendous growth over the past 24 years, thanks to the efforts of its leaders and employees, and the company's success can be attributed to the co-founders' decision to invest in a non-profit organization.
What is the Einstein GPT trust layer?
— The Einstein GPT trust layer is a tool developed by Salesforce that allows customers to use generative AI without compromising data privacy and security, aligning with their commitment to trust and delivering technology to the right person at the right time.
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