Factors Affecting Service Pricing: Production, Distribution, Customer Demands, Market Competition

Play video
This article is a summary of a YouTube video "Pricing the Service" by Services Marketing: A Practical Approach
TLDR The pricing of services is determined by factors such as production, distribution, customer demands, market competition, and customer preferences, with the goal of meeting customer expectations and ensuring the viability of the service business.

Timestamped Summary

  • 📉
    00:00
    The video discusses the pricing of services and the factors that determine their value, including production, process, employees, distribution, physical evidence, and promotion.
  • 💰
    02:39
    Service pricing is determined after production and distribution to obtain revenue and determine value, with companies entering the market with low prices to attract customers while providing high-quality services that meet customer demands at different price levels.
  • 💰
    08:52
    Customers can choose from different service-price options based on their needs and the benefits provided, while analyzing prices and offers of competitive companies helps them make the best purchase decision.
  • 💰
    12:19
    The price of a service is determined by factors such as estimation, profit, market research, and competition, with the goal of meeting customer expectations and ensuring the viability of the service business.
  • 💡
    12:48
    The price of a service should be determined based on the value it provides to customers, taking into account factors such as market competition, quality, and customer preferences.
  • 💰
    13:19
    The value of a service is determined by customer affordability, provider support, and competition, with emphasis on providing services at a suitable price; lower prices can be offered through sales or discounts, while higher prices can be justified for added features or better quality, indicating that service value is synonymous with customer satisfaction and loyalty.
  • 💡
    14:14
    Customers expect the true economic value of a service to be reflected in its price, which varies based on different service offerings and customer groups, and can be determined by either the customer or the service company, with examples including lower prices for cleaning services and higher prices for bundled services.
  • 👂
    15:01
    Thank you for listening, I hope you found the help you were looking for.

Q&A

  • How is service pricing determined?

    — Service pricing is determined after the process of service production and distribution, with the main objectives being to obtain revenue and determine the value of the service.

  • Should service companies enter the market with low prices?

    — Yes, service companies should enter the market with low prices to attract customers, but should also avoid price skimming and focus on providing high-quality services that meet customer demands at different price levels.

  • How does a company determine the most preferred service-price combination?

    — A company determines the most preferred service-price combination based on customer analysis and cost estimation, offering customers options and different price levels for services.

  • How can customers determine the value of a service?

    — Customers can determine the value of a service by analyzing the prices, costs, and offers of competitive companies, comparing them to other companies, and making the best purchase decision based on their needs and the benefits provided.

  • What factors determine the value of a service?

    — The value of a service is determined by the ability of customers to afford it, the support of service providers, and the competition among service companies, with the importance of providing services at a suitable price being emphasized.

Play video
This article is a summary of a YouTube video "Pricing the Service" by Services Marketing: A Practical Approach
4.4 (8 votes)
Report the article Report the article
Thanks for feedback Thank you for the feedback

We’ve got the additional info