31:59 To successfully scale a company, it's important to repeat the same message, identify the right moments to deploy capital, maintain cohesion, adapt to changes, and have a natural updraft of a market.
- When scaling a company, it's important to repeat the same message multiple times to ensure everyone remembers it.
- To successfully blitzscale, it is important to identify the right moments to deploy capital inefficiently in order to achieve scale and global reach.
- Companies should avoid being in the middle zone and ensure everyone is aligned on their priorities and mission.
- Stabilizing elements like culture and adaptability are key to maintaining cohesion and success as a company scales.
- Changes in strategy can be expensive, but sometimes necessary for scaling and adapting to market changes, and investment theses should be tested rather than hypotheses.
- Don't slip into hyper scaling mode until you're confident you have a natural updraft of a market that is desperate for your product, because without it, all the problems that come with blitzscaling can break the company.