Overcoming Call Anxiety: Effective Exercises for Sales Improvement

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This article is a summary of a YouTube video "Страх звонка: как побороть и начать звонить клиенту / Эффективные упражнения, чтобы улучшить продажи" by Михаил Гребенюк
TLDR Overcoming the fear of making phone calls to clients is crucial for successful sales and can be achieved through understanding that rejection is not personal and practicing exercises to boost confidence.

Key insights

  • 😨
    Many people are afraid to make phone calls to clients, even if they know it is an important and profitable task.
  • 💔
    The fear of rejection can prevent individuals from taking action, whether it's approaching someone or reaching out to potential customers.
  • 📞
    Overcoming the fear of making sales calls requires recognizing that the problem lies in the fear of being rejected and dismissed by potential clients.
  • 😅
    Overcoming the fear of rejection in sales can be challenging, but practicing exercises and techniques can help reduce stress and improve confidence.
  • 📞
    Overcoming the fear of making phone calls is crucial for success in sales, as it allows you to approach potential clients directly and build relationships.
  • 🏢
    "Realized something where I thought it passes the line of sales rigidity and where they actually pass." - Understanding the line between effective sales tactics and crossing boundaries is crucial for success.
  • 💰
    Focusing on a small number of high-value clients and effectively selling to them is more beneficial than trying to sell to a large number of low-value clients, as it can lead to greater financial success.

Timestamped Summary

  • 💡
    00:00
    The video discusses how to overcome the fear of making phone calls to clients and highlights the importance of calling customers for successful sales.
  • 📞
    01:08
    The speaker emphasizes the importance of taking action and shares a personal anecdote about the fear of making phone calls to clients, comparing it to the fear of approaching beautiful girls.
  • 📞
    02:57
    The fear of making phone calls to clients is rooted in our evolutionary instinct to prioritize social status and avoid rejection.
  • 📞
    05:12
    Understanding that a client's refusal is not personal but a reflection of their circumstances can reduce stress and improve sales; the speaker emphasizes the importance of overcoming fear in sales calls and suggests exercises to boost confidence.
  • 📞
    07:46
    Making phone calls to clients is essential for improving sales, despite the fear many people have, as it allows for better understanding and increases the chances of making a sale.
  • 📚
    09:48
    Trainees are challenged to get 40 client refusals to conquer fear of failure and improve sales, while Dan Kennedy shares a story about pushing boundaries to overcome the fear of aggressive selling.
  • 📞
    11:59
    The speaker addresses the fear of making sales calls and offers exercises to improve sales.
  • 📞
    13:34
    Overcoming the fear of rejection in sales is crucial for confidently calling and communicating with customers, leading to increased sales and avoiding the cycle of fear and refusal.
Play video
This article is a summary of a YouTube video "Страх звонка: как побороть и начать звонить клиенту / Эффективные упражнения, чтобы улучшить продажи" by Михаил Гребенюк
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