Inside SATS: How Singapore Airlines Prepares 50K In-Flight Meals Daily

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This article is a summary of a YouTube video "How Singapore Airlines Makes 50,000 In-Flight Meals A Day | Big Business | Insider Business" by Insider Business
TLDR Chefs at SATS prepare hundreds of meals a day with safety, integrity, and color in mind for airline service.

Key insights

  • 🍽️
    Singapore Airlines' catering operation produces 50,000 in-flight meals a day, with a budget of $500 million a year.
  • 🧑‍🍳
    SATS has a team of over 1,000 chefs who start cooking meals 24 to 36 hours before a scheduled flight, and they handle up to 1,000 menus a day.
  • 🍽️
    Singapore Airlines only cooks their in-flight meals about 30-40% before finishing them in the air to ensure they are not overcooked by the time they are served.
  • 🍽️
    Singapore Airlines tracks every in-flight meal with a tracking label to trace any food sickness issues back to the exact batch.
  • 🍽️
    Singapore Airlines uses photos to ensure consistency in plating their in-flight meals for their 6,500-7,000 cabin crew.
  • 🛬
    New planes like A350s, A380s, and 787s are pressurized up to 6,000 feet and have increased humidity to about 24%, making it easier for fliers to taste food and not dehydrate as quickly.
  • 🐟
    Chefs avoid serving thin fish like sea bass on flights because thicker fish like cod and salmon "stand up much better to, you know, in-flight experience."
  • ⏰
    The Singapore Airlines in-flight meal production process is extremely time-sensitive, with a 72-hour limit for food processing to ensure food safety requirements are met.

Q&A

  • How many omelets does SATS produce per day?

    — SATS produces 6,000-7,000 omelets per day.

  • How many different departure cities does SATS cater to?

    — SATS caters to 77 different departure cities.

  • How many meals do chefs at SATS prepare per day?

    — Chefs at SATS prepare 800-1000 meals per day.

  • How do chefs at SATS ensure consistency in their meals?

    — Chefs at SATS use photos to ensure consistency in their meals.

  • How long before takeoff are meals assembled and loaded onto flights?

    — Meals are assembled and loaded onto flights within an hour before takeoff.

Timestamped Summary

  • 🍳
    00:00
    Antony manages a massive catering operation for Singapore Airlines, creating hundreds of new menus every year to cater to 77 different cities.
  • 🍽️
    02:04
    Chefs at SATS prepare 800-1000 meals a day with a variety of proteins, vegetables, starches, and sauces.
  • 🍽️
    03:13
    Chefs partially cook food for flight attendants to finish in the air.
  • 🍽
    04:27
    Food is prepared with safety, integrity, and color in mind for airline service.
  • 🍴
    05:34
    Chefs quickly assemble meals and desserts, taking photos for consistency, and packing them into foil containers for flight attendants.
  • 🍴
    06:39
    Antony is using spices to reduce bloating and improve the taste of reheated airplane food.
  • 🍴
    08:24
    Chefs assemble meals an hour before takeoff to ensure thicker fish like cod and salmon taste good in-flight.
  • 🍽️
    10:23
    Cook, assemble, and eat food within 72 hours for in-flight safety.
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This article is a summary of a YouTube video "How Singapore Airlines Makes 50,000 In-Flight Meals A Day | Big Business | Insider Business" by Insider Business
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