Summaries Leadership and Management Empower Your Team with Delegation and Automation: Recipe for Success | Alexey Kataev (Skyeng)

This is a summary of a YouTube video "Мотивация, делегирование и автоматизация: рецепт создания суперкоманды / Алексей Катаев (Skyeng)" by Management Channel!

4.1 (80 votes)

Delegate and automate tasks to free up time for important tasks and empower team members to succeed.

• 🤔
  00:00

  Dima needs to delegate and automate tasks to free up time for important tasks, but he needs to invest time to do this.
• 🤖
  06:06

  Automate simple tasks and delegate them to specialists to save time and money.
• 🤝
  11:52

  We created a formalized document and wrote down principles to guide our work, with the team leader having the final say on any disagreements.
• 🤔
  21:18

  Making decisions yourself increases motivation and eliminates the need for routine tasks, so we divided into small projects and presented plans with technical solutions to achieve them.
• 💡
  27:20

  Invest time in making the team better and faster, and use facilitation techniques to help reach decisions quickly.
• 🤔
  37:09

  We outsourced security and remote team facilitation, selected freelancers, divided billing into teams, and transitioned to a new payment system, using checklists to delegate tasks.
• 🤔
  43:45

  Keep a shared document of tasks to stay organized and motivated with gamification.
• 💪
  50:52

  Team members are empowered to succeed with roles and systems in place.

Detailed summary

• 🤔
  00:00

  Dima needs to delegate and automate tasks to free up time for important tasks, but he needs to invest time to do this.

  • Dima is a good developer who takes and completes tasks, and when there is an early release, he hires another developer to help with technical debt.
  • Dima is overwhelmed with tasks and is struggling to keep focus, leading to potential losses of money and time.
  • Dima is responsible for technical strategy, project management, and leading/motivating the team.
  • Dima needs to delegate and automate tasks to free up time for important tasks, but he needs to spend time to do this.
  • Find low-hanging fruits to automate purchases quickly.
• 🤖
  06:06

  Automate simple tasks and delegate them to specialists to save time and money.

  • Team leads should analyze their work log daily and document tasks to help with requests and save time.
  • I created a separate channel for billing questions and assigned people on duty to answer them, while developers were responsible for more complex questions.
  • We quickly created a bot to write rules for appeals and hired freelancers to code it, which was done in a couple of hours.
  • Write down popular questions and create a short instruction to save time and reduce routine.
  • You can delegate tasks to a team of specialists, saving time and money, by using pre-signed access to all corporate Google Docs.
  • Dima optimized his time management by delegating simple tasks to administrative assistants and reading Dorofeev's book, and now he keeps a checklist at the end of each day to analyze what he did.
• 🤝
  11:52

  We created a formalized document and wrote down principles to guide our work, with the team leader having the final say on any disagreements.

  • A duty schedule is set up to remove the team leader from having to wake up at night to fix production issues.
  • Dima delegates meetings and makes decisions to conduct a technical review with experience and knowledge.
  • We created a formalized document outlining how to conduct a technical review, and the whole team took part in the process to ensure it was done properly.
  • The team formalized technical principles to help make decisions without the team leader's involvement.
  • Each team should have its own principles based on the product and team, considering quality, speed, and consequences.
  • We wrote down important principles to guide our work, with the team leader having the final say on any disagreements.
• 🤔
  21:18

  Making decisions yourself increases motivation and eliminates the need for routine tasks, so we divided into small projects and presented plans with technical solutions to achieve them.

  • Dima's task is to build a mechanism where tasks can be completed automatically, such as with Kanban.
  • A buffer role was created to ensure tasks are completed efficiently and transparently, with the team leader distributing the role each week.
  • We hold a meeting every Friday to discuss tasks released from the plan and track progress using a presentation template.
  • We come up with a goal, plan, and technical solution to achieve it, then present it to the team and conduct a technical review.
  • The team divided into small projects, each with their own goals, and the developers presented their plans to achieve them with technical solutions.
  • Making decisions yourself increases motivation and eliminates the need for routine tasks.
• 💡
  27:20

  Invest time in making the team better and faster, and use facilitation techniques to help reach decisions quickly.

  • The team leader is the most important lever to influence the team's performance, and should have a two-way communication channel to give and receive feedback, and to make revolutionary changes.
  • It will take at least a year to build processes and instill responsibility in the team.
  • Invest time in making the team better and faster, and use resources such as technical principles, technical review algorithm, and smoke-smoke template to help.
  • Facilitation is a technique used to manage hyperactive teams and help them reach a decision.
  • Facilitation techniques such as speaking out for 3 minutes and asking questions on a timer can help to sort out complex discussions.
  • It is better to think and discuss more to achieve results faster and have a consistent, reliable product.
• 🤔
  37:09

  We outsourced security and remote team facilitation, selected freelancers, divided billing into teams, and transitioned to a new payment system, using checklists to delegate tasks.

  • Two questions are asked about bot outsourcing security and remote team facilitation, with specific recommendations for books and tools.
  • We selected freelancers according to a test task or recommendations, and tasks are set by Ulyana, the manager of all freelancers.
  • The company decided to use external assistants to do regular and one-time tasks for all departments.
  • We divided billing into three teams to accept payments, pay salaries, and balance the books of all products.
  • Cats discussed arguments and decided to transition to a new payment system, aiming for 100 nurseries and increased stability in the second quarter.
  • When delegating tasks, use checklists to determine which tasks to give to an assistant and save time in the long run.
• 🤔
  43:45

  Keep a shared document of tasks to stay organized and motivated with gamification.

  • Keep a short list of important documents at hand to avoid panic and forgetting necessary tasks.
  • The development team sets goals for the product and presents the plan to business representatives.
  • Experimenting with metrics-based feedback in infrastructure teams can be successful, but may not work as well in product teams.
  • Gtd is understood, but the second is unknown and needs to be googled.
  • Team members who become pushers keep the context by having a shared document where each one states what they are doing.
  • Tasks can be filtered to quickly identify those that are potentially worth working on, and motivation and involvement of the team can be increased with gamification.
• 💪
  50:52

  Team members are motivated to participate in the process, with roles and systems in place to ensure success.