Executing Strategy: Key Tips from Chris McChesney | Global Leadership Summit
This article is a summary of a YouTube video "Chris McChesney at Global Leadership Summit" by Chris McChesney
TLDR The key to successfully executing on strategy is to focus on the wildly important goal, apply the four disciplines of execution, keep a visible scoreboard, and create a cadence of accountability.
Key insights
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The four disciplines of execution, including focusing on the wildly important and creating a cadence of accountability, can help organizations overcome the challenges of executing on strategy.
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"Execution is harder than strategy."
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A wildly important goal is not just a name, but the treatment you give it through the four disciplines of execution.
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Lead measures are predictive and directly influenced by the team, making them crucial for successful execution.
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Keeping score can change how people play: "People play differently when they are keeping score."
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The key to success is simplicity and having the right lead and lag measures to immediately determine if you're winning or losing.
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The number one driver of morale and engagement is whether a person feels they are winning.
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By measuring and improving car retrieval time, the Ritz Carlton was able to significantly improve guest satisfaction.
Focusing on the wildly important, acting on lead measures, keeping a compelling scoreboard, and creating a cadence of accountability can help organizations overcome the challenge of executing on strategy.
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Leaders must acknowledge their own struggle with changing behavior and follow established rules to successfully execute changes in human behavior.
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Focus on the wildly important goal and apply the four disciplines of execution to achieve it, rather than overloading the organization with sub-goals.
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12:44
NASA engineers focused on the fewest battles necessary to win the war and set a clear goal to put a man on the moon by the end of the decade, increasing accountability and morale.
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Discipline and lead measures are key to success, as shown by Payless Shoe Stores' use of transaction percentage and measuring children's feet to improve sales.
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23:06
Keep a visible scoreboard to create a winnable game and drive engagement in the workplace through a cadence of accountability.
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30:29
Ritz Carlton found that car retrieval time is the most important factor in guest satisfaction and created a game to improve it.
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33:55
Employees who feel like they're playing a high-stakes winnable game are more likely to execute and have a significant impact on their lives.
This article is a summary of a YouTube video "Chris McChesney at Global Leadership Summit" by Chris McChesney