This article is a summary of a YouTube video "How To Fire An Employee" by David Burkus
TLDR Firing an employee should be done in person to minimize reputational damage and provide emotional support, and it is important to provide a clear explanation and offer help during the termination process.
Firing an employee should be done in person, as it not only has strategic benefits but also helps to minimize reputational damage to the team and organization.
Delivering bad news in person is important because humans are social creatures and there is a need to look someone in the face and observe their nonverbal feedback and reaction.
It is important to lay out all the details ahead of time when firing an employee, including their last day, company technology accounts, and health insurance scenario.
Providing a clear and detailed explanation of the decision to terminate an employee can help demonstrate that the decision is final and cannot be changed.
Offering help to an employee during a layoff or termination can include providing outplacement services, a severance package, and personal assistance such as being a reference or making introductions to help them find a new job.
Scheduling enough time for a firing conversation is crucial to provide emotional support and avoid rushing into another uncomfortable situation.
Having a plan to address what happened, why it happened, and how to move forward is crucial when informing the team about an employee being fired.
Even if you handle the firing process professionally and with empathy, you can't control how the employee will react or what they will say about you afterwards.