The video discusses the differences between top-down and bottoms-up sales strategies for selling products to large organizations, and provides tips for success in each approach.
The lecture discusses two ways of selling products to large organizations: top-down sales, which starts with a decision maker high up in the organization, and bottoms-up sales, which relies on word of mouth and viral spread.
Identify the lead, validate their problem, convince them of your solution, navigate procurement hoops, and onboard the customer for top-down sales success.
Top down selling has the advantage of having a playbook that usually works, but the downside is the risk of getting pulled into building one-off features for large customers and the expensive cost of scaling.
To build a successful top-down sales motion, define your target customer, find leads through LinkedIn or other tools, and personalize your cold emails to get their attention.
Bottoms Up sales involve building a self-serve product, finding a cheap distribution channel, getting lots of users, and convincing companies to sign a contract in exchange for more features or bulk pricing, and work well for startups that solve pain points for individuals or small teams.
Bottoms Up sales model requires salespeople and finding untapped marketing channels to acquire early users, and building a great product requires talking to customers and often starts with cold calling.
Eliminate friction in your product experience, test and rewrite until it's clear, identify drop-off points, use freemium pricing, and use a bottoms-up motion to acquire individual users to sell to executives.
The success of a B2B SAS company depends on whether their pitch resonates with individual contributors or executives, determining whether a top-down or bottom-up approach is needed.