The company has an open-source handbook that outlines every aspect of the company and involves contributions from both inside and outside the company.
The speaker wrote a 500-page handbook to ensure efficiency and avoid repeating instructions for new employees.
The onboarding process involves 80 tasks for new employees and provides visibility on what needs to be done by both the employee and others, with tools to ensure completion.
The TLDR is that the company has a handbook that describes every part of the company and everyone is responsible for editing it in an open-source way, allowing contributions from both inside and outside the company.
The speaker's workday is filled with video calls and one-on-one interactions with direct reports, but they also use Issue Tracker in Google Docs chat for more asynchronous communication and fewer meetings.
The speaker has a normal workday with lots of video calls and mostly interacts with direct reports one-on-one, but also has a weekly one-hour call with the executive team.
Use Issue Tracker in Google Docs chat for more asynchronous communication and fewer meetings.
Company filters for self-motivated candidates, hosts local and Cancun get-togethers, and prefers remote-only communication.
Recruiting process involves filtering for self-motivated and result-oriented people through MPF scores given by declined candidates.
The company has both local get-togethers and a big get-together every nine months in Cancun, and while a hybrid model with a headquarters and distributed workforce is possible, being remote-only makes communication easier.
GitLab is successfully running a fully distributed company, encouraging written communication and aiming to change culture to allow everyone to contribute to creating end products.
Running a company totally distributed is working better as they grow bigger and they have been able to avoid the feeling of being left out of gossip and promotional opportunities that satellite offices tend to have.
Encouraging people to write things down in the company handbook has been a challenging but rewarding task for GitLab.
GitLab's mission is to change culture from read only to read write, allowing everyone to contribute to creating an end product in various formats for books, software, and more.