Charging for software is crucial for success, and having a champion invest capital and use the product is key to proving its value.
Charging for software is crucial for companies to ensure support and success, as having big customers does not necessarily equate to revenue and founders can waste time on bad ideas without actual sales.
To prove that a product can change behavior at a company, it's important to have the champion or person in charge invest some capital and use the product, as feedback from paying customers is more valuable than from those using it for free.
Open core companies gain developer adoption to sell enterprise support plans, while Slack's freemium model offers a basic version for free with constraints users want to get around.
Some business models offer free products with the intention of upselling later, but this goes against the idea of not giving up on the commercial side of things.
Open core companies aim to gain adoption from developers to later sell enterprise support plans, while Slack successfully implemented the freemium model by offering a basic version of the product for free and creating constraints that users want to get around.