17:56 Airbnb grew through killer product, word of mouth, referral program, PR, and creative marketing strategies, while Songkick's growth was driven by becoming the canonical page for concerts and tours, optimizing site for content discovery, and mobile and word of mouth, but they have not yet found an economic model to make money from users.
- To achieve substantial growth with consumer products, focus on improving the onboarding experience and utilize word of mouth, paid acquisition, SEO, and API widget distribution.
- Airbnb grew through various aspects of growth such as killer product, word of mouth, optimizing referral program, PR, and creative marketing strategies, while Songkick's growth was driven by the insight of becoming the canonical page for concerts and tours, leading to beneficial effects such as social referrals, SEO, industry linking, and distribution API partnerships.
- Songkick optimized their site for better content discovery, built products for artists to link to them more easily, and experienced growth through mobile and word of mouth, but have not yet found an economic model to make money from users.
- Initially, revenue was generated through affiliate deals with ticketing companies, but to reach optimal revenue, they need to partner with the industry to access inventory and find economic alignment with rights holders.
- London has 25 concerts available for purchase through the Songkick app, which is an exciting development.